CURRENT OPENINGS
Immediate Supervisor: Business Development Manager
Location: Coast
Job Purpose:
The purpose of the job is to execute lending activities of customer attraction, appraisal, disbursement, and recoveries as per policies and procedures in place and under the guidance of the Business Development Manager.
Key Responsibilities:
- Recruitment of new client, managing client relationship and providing professional customer services.
- Appraising credit applicants as provided in the policies and procedures and ensuring appropriate customer documentation is prepared for the purpose of disbursement ;
- Collection and recovering all due loans and overdue loans
- Preparing management reports on their disbursement and recovery activities on daily, weekly, and monthly basis and other reports required by management from time to time.
Specific Duties:
- Undertaking specific promotion and marketing activities on Nyali Capital Ltd (NCL) products to increase the loan portfolio.
- Analyze potential loan markets and develop referral networks in order to locate prospects for loans
- Visiting potential suspects or prospective customers to recruit
- Maintaining customers by executing specific satisfaction activities and communication.
- Work with the Credit Manager and administrator to meet customer needs
- Prepare tactical marketing activities in collaboration with other company executives and staff.
- Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
- Present to and consult with senior level management on business trends with a view to developing new services, products, and distribution channels.
- Using knowledge of the market and competition, identify and develop the company’s unique selling propositions and differentiators.
- Work with clients to identify their financial goals and to find ways of reaching those goals
- Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information.
- Visit client site verifying existence of work or services being funded, confirming works progress to ensure performance for funded activities.
- Undertake loan appraisal procedures and participate in the credit committee activities
- Manage customer credit files and Maintains customer confidence by keeping loan information confidential.
- Help customers by answering questions about their organization and responding to requests.
- Submit weekly and monthly progress reports to Head Office and ensure data is accurate.
- Train and supervise credit agents and ensure that prerequisites are fulfilled within a timely manner
- Undertaking collection activities including maintaining positive contact with customers with outstanding debts, reminding customers on amount due and effective communication on amount due or overdue.
- Maintaining ongoing contact with procurement, accounting and other managers in institutions receiving goods or services funded by NCL.
- Collecting all loans on or before due date and taking actions provided in the credit policy and procedure for overdue loans.
- Arrange for maintenance and liquidation of delinquent properties.
- Prepare reports to send to customers whose accounts are delinquent, and forward defaulters for relevant action.
Job Specifications:
- Degree / Diploma in Business or related field
- 2 years’ experience in relationship management in SME banking or Microfinance
- Experience forming and working with groups is a requirement.
- Exceptional People Skills
- Proficiency in excel and other Office packages.
Performance Management
The holder commits to specific performance targets every year. This forms the basis for appraisal and reward.
Salary scale – Entry Level Kshs 20,000
Send application by 3rd September 2024 to business@nyalicapital.co.ke
Immediate Supervisor: Business Relationship Officer
Location: Coast
Job Purpose:
The purpose of the job is to assist the BRO execute lending activities of customer attraction, appraisal, disbursement, and recoveries as per policies and procedures in place and under the guidance of the Business Relationship Officer.
Key Responsibilities:
- Recruitment of new client, managing client relationship and providing professional customer services.
- Appraising credit applicants as provided in the policies and procedures and ensuring appropriate customer documentation is prepared for the purpose of disbursement ;
- Collection and recovering all due loans and overdue loans
Specific Duties:
- Undertaking specific promotion and marketing activities on Nyali Capital Ltd (NCL) products to increase the loan portfolio.
- Analyze potential loan markets and develop referral networks in order to locate prospects for loans
- Visiting potential suspects or prospective customers to recruit
- Maintaining customers by executing specific satisfaction activities and communication.
- Work with the Credit Manager and administrator to meet customer needs
- Prepare tactical marketing activities in collaboration with other company executives and staff.
- Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
- Present to and consult with senior level management on business trends with a view to developing new services, products, and distribution channels.
- Using knowledge of the market and competition, identify and develop the company’s unique selling propositions and differentiators.
- Work with clients to identify their financial goals and to find ways of reaching those goals
- Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information.
- Visit client site verifying existence of work or services being funded, confirming works progress to ensure performance for funded activities.
- Undertake loan appraisal procedures and participate in the credit committee activities
- Manage customer credit files and Maintains customer confidence by keeping loan information confidential.
- Help customers by answering questions about their organization and responding to requests.
- Submit weekly and monthly progress reports to Head Office and ensure data is accurate.
- Train and supervise credit agents and ensure that prerequisites are fulfilled within a timely manner
- Undertaking collection activities including maintaining positive contact with customers with outstanding debts, reminding customers on amount due and effective communication on amount due or overdue.
- Maintaining ongoing contact with procurement, accounting and other managers in institutions receiving goods or services funded by NCL.
- Collecting all loans on or before due date and taking actions provided in the credit policy and procedure for overdue loans.
- Arrange for maintenance and liquidation of delinquent properties.
Prepare reports to send to customers whose accounts are delinquent, and forward defaulters for relevant action.
Job Specifications:
- Degree / Diploma in Business or related field
- Exceptional People Skills
- Proficiency in excel and other Office packages.
Performance Management
The holder commits to specific performance targets every year. This forms the basis for appraisal and reward.
Salary scale – Entry Level Kshs 15,000
Send application by 3rd September 2024 to business@nyalicapital.co.ke
Location: Coast
Job Specification:
- Data Management:
- Inputting Data: Entering client details, loan applications, repayment schedules, and other critical financial data into the institution’s management system.
- Updating Records: Regularly updating client information and financial records to reflect repayments, new loans, and any changes in client status.
- Ensuring Accuracy: Double-checking entries to ensure data accuracy and consistency, preventing errors that could affect financial reporting or client services.
- Documentation:
- File Maintenance: Organizing and maintaining digital and physical records of transactions, loan documents, and client information.
- Document Verification: Cross-referencing entered data with original documents to ensure all information is correctly recorded.
- Reporting:
- Generating Reports: Producing periodic reports on loan disbursements, repayments, and other financial activities for internal use by management and for compliance with regulatory requirements.
- Data Analysis Support: Assisting in the preparation of data for analysis, which might be used to assess the performance of loan products or the financial health of the institution.
- Compliance:
- Adhering to Policies: Ensuring all data entry activities comply with the institution’s data protection and privacy policies.
- Supporting Audits: Providing necessary documentation and data for internal and external audits.
- Communication:
- Coordination: Collaborating with other departments, such as loans officers and finance, to ensure data consistency and support operational efficiency.
- Client Interaction: Occasionally interacting with clients to clarify details or rectify data entry issues.
- System Maintenance:
- Database Management: Assisting in the upkeep of the institution’s databases and ensuring smooth operation by reporting any technical issues or errors encountered during data entry.
- Confidentiality:
- Data Security: Safeguarding sensitive information, ensuring it is stored securely, and only accessible to authorized personnel.
Job Specifications:
- CPA -I or A diploma in Business Administration
- 1 years’ experience in finance administration or customer services
- Proficiency in excel and accounting packages.
- Attention to details
Performance Management
The holder commits to specific performance targets every year. This forms the basis for appraisal and reward.
Salary scale – Entry Level Kshs 15,000
Send application by 3rd September 2024 to business@nyalicapital.co.ke